Privacy Policy

Last updated: 06 October 2026

Who we are and our role as data controller

glamtrendnu operates as the data controller for the purposes of this privacy policy. We are a United Kingdom-based company specialising in professional media feeds, including video operations, live signal management, content distribution, camera work and the creation of reliable high-quality feeds for news programmes and television broadcasting. Our registered address is 6 Union Court, 20-22 Union Road, London, SW4 6JP, United Kingdom. We can be contacted at [email protected] or +44 1483 234344. Under the UK GDPR and the Data Protection Act 2018 we determine the purposes and means of processing personal data collected through our commercial website.

Scope of this notice and who it covers

This notice applies to all visitors to our website, users who submit enquiries through the contact form, prospective clients, suppliers and any other individuals whose personal data we process in connection with our media services. It does not cover processing carried out by third-party broadcasters or clients once data has been lawfully transferred to them under separate agreements.

Categories of personal data and sources

We collect contact details such as name, email address, telephone number and organisation name when you use the contact form. Technical data including IP address, browser type, device identifiers and usage statistics are gathered automatically via server logs and analytics tools. For business enquiries we may also receive professional information such as job title, project requirements and broadcast specifications. Data is obtained directly from you, from public business directories, or from third-party platforms where you have interacted with our services.

Purposes of processing and legal bases

We process personal data to respond to enquiries and provide quotations for media feed services on the basis of legitimate interests and, where appropriate, contractual necessity. Website analytics and service improvement are conducted under legitimate interests. Direct marketing communications are sent only with your consent. Compliance with legal obligations such as record keeping for tax and broadcasting regulations is processed under the legal obligation basis. Each purpose is documented internally with a record of the applicable lawful basis.

Whether providing data is required and consequences of refusal

Providing contact information through the contact form is voluntary. However, if you choose not to supply necessary details we may be unable to respond to your enquiry or deliver the requested media services. Technical data is collected automatically and cannot be refused without disabling essential website functions.

Cookies and similar technologies

We use cookies and similar tracking technologies to enable core website functionality, remember user preferences and measure site performance. A separate cookie policy explains the categories of cookies used and how to manage your preferences. Please refer to that document for full details on consent mechanisms required under PECR.

Processors, recipients and disclosures required by law

We engage carefully selected processors including cloud hosting providers, email delivery services and analytics platforms. These entities process data only on our documented instructions and are bound by appropriate contracts. We may disclose personal data to law enforcement or regulatory bodies where required by law, or to professional advisers in connection with legal proceedings.

International transfers and safeguards

Some of our processors are located outside the United Kingdom. Where personal data is transferred to countries without an adequacy decision we rely on standard contractual clauses approved by the Information Commissioner’s Office together with additional technical and organisational measures to protect the data.

Retention periods and criteria

Contact data submitted through the form is retained for a maximum of three years after the last meaningful contact, unless a longer period is required for contractual or legal reasons. Technical logs are kept for twelve months. Data relating to active client projects is retained for the duration of the contract plus seven years to satisfy accounting and regulatory obligations.

Security and data minimisation practices

We apply industry-standard technical and organisational measures including encryption in transit, access controls and regular security reviews. We collect only the minimum data necessary for each stated purpose and conduct periodic reviews to delete or anonymise data that is no longer required.

Your data subject rights

Under the UK GDPR you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. To exercise any of these rights please contact us using the details above. We will respond within one month, extendable by a further two months for complex requests.

Right to withdraw consent and object to direct marketing

Where processing is based on consent you may withdraw that consent at any time by contacting [email protected]. You also have an absolute right to object to direct marketing and to any profiling undertaken for that purpose. We will cease such processing immediately upon receipt of your objection.

Right to complain to the supervisory authority

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on the ICO website.

Children and age restrictions

Our services are intended for professional users in the broadcasting and media industry. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data has been collected from a child without appropriate parental consent we will delete that information promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are limited to aggregate usage statistics and do not involve decisions about individuals.

Changes to this policy

We review this privacy policy periodically and will update it to reflect changes in law, technology or our business practices. The date of the most recent revision appears at the top of the page. Continued use of the website after an update constitutes acceptance of the revised terms.